Effective Date: 30 October 2024
Introduction: At Nutripeak Store, your satisfaction is paramount. As we provide links to dietary supplements sold through our affiliate partners, the returns and refunds for any purchase will be handled by the respective third-party vendor, according to their policies. However, we aim to assist you in the process to ensure a smooth experience.
Returns Process:
- Initiating a Return:
- To initiate a return, please contact the vendor directly using the contact information provided at the time of purchase or visit the original purchase link for specific instructions.
- If you encounter any issues or need assistance, please contact us at admin@nutripeakstore.com, and we will facilitate communication with the vendor.
- Conditions for Returns:
- Returns must be initiated within the timeframe set by the respective vendor, typically 30 days after the receipt of the item.
- The item must be in its original condition, unopened, and undamaged. Products that are returned used or damaged may not qualify for a refund or exchange depending on the vendor’s policy.
- Proof of purchase must be provided to initiate a return.
- Fees and Costs:
- Any return shipping costs may be the responsibility of the customer unless the return is due to an error by the vendor (e.g., incorrect or defective item).
- Restocking fees may apply depending on the vendor’s policies.
Refunds Process:
- Initiating a Refund:
- Refunds are typically processed in the original mode of payment.
- To initiate a refund, follow the process outlined by the vendor at the time of purchase. Should you need assistance, contact our support team.
- Refund Timeframe:
- Once the returned item is received and inspected by the vendor, the refund will be processed within a certain number of days specified by the vendor, usually 5-10 business days.
- Partial Refunds:
- In some cases, only partial refunds are granted (if applicable), such as items not in their original condition, items that are damaged or missing parts for reasons not due to the vendor’s error.
Exceptions/Non-Returnable Items: Certain types of items may not be returnable, such as perishable goods, custom products, or personal care goods. Please verify with the vendor if unsure about the item you wish to return.
Exchanges: If you received a defective or damaged item, the quickest way to get a replacement is to reach out to the vendor directly to request an exchange.
Contact Us: For more information about our returns and refunds, if you have questions, or if you would like assistance in contacting a vendor, please contact us at:
Email: admin@nutripeakstore.com
Address: Refer to the original vendor’s details provided at purchase or in your account orders.
We at Nutripeak Store are dedicated to ensuring that your dealings with our affiliate vendors meet your expectations. We are here to assist you with any part of the returns or refunds process.